Admissions Process

At JourneyPure, we know that seeking addiction treatment can be overwhelming, scary, or even intimidating. Rest assured our staff understands these feelings and are ready to help you navigate the admissions process as quickly and efficiently as possible. In just four simple steps, you’ll be ready to receive the care you need and deserve.
The admissions process begins with a phone call. You’ll speak with one of our friendly and helpful admissions counselors. Available 24/7, our admissions team is ready to check your medical benefits to help you understand the levels of care for which you’re covered. Because personal information will be discussed during the call, make sure you’re in a place where you can speak freely.

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The Patient Assessment

Our JourneyPure admissions coordinators conduct free assessments over the phone to determine which, if any, of our treatment programs are right for you. We are committed to your recovery success and we will help you find a treatment solution even if it’s not with us. Be sure to have the following information on-hand when you call to speak with a representative:

  • Patient’s full name birthdate and social security number
  • Patient’s insurance card
  • Patient’s drug and alcohol addiction history
  • Patient’s mental health history


Patients can pay for their JourneyPure treatment using the following methods:

  • Self-PayHealth
  • Insurance Coverage
  • Prosper Healthcare Loan

We will discuss payment options and provide a free insurance benefits check so you know the exact costs that you and your family can expect.AdmissionsThe admissions process is finalized after your level of care has been determined, benefits have been verified and date of arrival has been assigned. Our staff will be ready to greet you upon arrival to help you get established and ready for treatment. We understand that each patient has their own unique needs and challenges. Our plans are customized to meet those needs. How Soon Can Treatment Begin?
We want the admissions process to move forward smoothly. Your admissions coordinator will be able to tell you exactly when you can begin your addiction treatment with us. Contact us today to get started.

What to Bring to Treatment:

  • Comfortable clothes appropriate for outdoor, physical activities
  • Toiletries
  • Prescription medications are allowed in the original bottles with the prescribing doctor’s information clearly visible. These medications will be administered by our staff.
  • Cell phones
  • Books, a journal, a drawing pad*
  • Smoking is allowed at designated times

What Not to Bring to Treatment:

  • Valuables
  • Mouthwash containing alcohol
  • Hand sanitizer
  • Weapons (including pocket knives)
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